Saturday, October 30, 2004

Survival of Fittest and Leanest Becomes Strategy for the Airlines: "'Every time we go through one of these harrowing experiences, the industry has endured, it has survived and it has successfully provided what I consider to be an essential service for the American public and American business.'-Herb Kelleher"—The New York Times

No industry should be able to operate leaner than computer software. Who will be the Southwest Airlines of the tech world after Shakeout 2.0? You can count on one thing: they'll have a hosted model.